For the first time in history, there are four distinct generations within a changing workforce population: Baby Boomers, Generation X, Millennials, and the emerging Generation Z. This means that businesses face a unique mix of generations that all expect, understand and thrive using different working styles.

In order to engender a culture of positive engagement and sustainable productivity you need to be in a position to cater for the distinct needs of these four generations.

Ricoh believes that companies should focus on updating their technology systems, business processes and ways of working to help multi-generational workforces flourish.

In this section, you will find industry research, insights and views from Ricoh’s leading subject matter experts, along with case studies and articles that identify and address the current and emerging issues relating to the changing workforce.

2018 had no shortage of rapid technological advancements. Bitcoin exploded and AI dominated headlines. Innovations such as these are blurring...