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	<title>Rebekah Wallis, Author at Insights - Empowering Digital Workplaces</title>
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		<title>Creating a supportive space for disability</title>
		<link>https://insights.ricoh.co.uk/empowering-people/disability-inclusivity</link>
		
		<dc:creator><![CDATA[Rebekah Wallis]]></dc:creator>
		<pubDate>Thu, 01 Dec 2022 12:43:31 +0000</pubDate>
				<category><![CDATA[Empowering People]]></category>
		<category><![CDATA[Disability awareness]]></category>
		<category><![CDATA[Disability Confident Employer]]></category>
		<category><![CDATA[Disability Confident government scheme]]></category>
		<category><![CDATA[Disability Inclusion]]></category>
		<category><![CDATA[disabled]]></category>
		<category><![CDATA[Rebekah Wallis]]></category>
		<guid isPermaLink="false">https://insights.ricoh.co.uk/?p=7531962</guid>

					<description><![CDATA[<p>Our Director of People + ESG, Rebekah Wallis, shares her personal story of building a successful career while caring for...</p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/disability-inclusivity">Creating a supportive space for disability</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h1>Our Director of People + ESG, Rebekah Wallis, shares her personal story of building a successful career while caring for her disabled daughter, and why UK organisations need to wake up to disability inclusivity.</h1>
<div style="padding-top: 30px;">
<p><img fetchpriority="high" decoding="async" class="size-medium wp-image-7531966 alignleft" src="https://insights.ricoh.co.uk/wp-content/uploads/2022/12/RebekahWallis-e1669898693963-289x300.jpg" alt="Image of Rebekah Wallis" width="289" height="300" srcset="https://insights.ricoh.co.uk/wp-content/uploads/2022/12/RebekahWallis-e1669898693963-289x300.jpg 289w, https://insights.ricoh.co.uk/wp-content/uploads/2022/12/RebekahWallis-e1669898693963-987x1024.jpg 987w, https://insights.ricoh.co.uk/wp-content/uploads/2022/12/RebekahWallis-e1669898693963-768x797.jpg 768w, https://insights.ricoh.co.uk/wp-content/uploads/2022/12/RebekahWallis-e1669898693963-700x726.jpg 700w, https://insights.ricoh.co.uk/wp-content/uploads/2022/12/RebekahWallis-e1669898693963.jpg 1440w" sizes="(max-width: 289px) 100vw, 289px" /><span style="font-weight: 400;">I love my job. If you work with me, you’ll have heard me say: “I’m the luckiest person in the company”. I feel privileged to be able to spend my time making a difference, and I will never take my career for granted. </span></p>
<p><span style="font-weight: 400;">You might think my career path has been linear and straightforward. But sometimes, it’s not always as it seems. It has been brilliant and diverse, but complex.</span></p>
<p><span style="font-weight: 400; padding-bottom: 15px; display: inline-block;">As a parent of a disabled child, navigating my career has been a different experience, but at every twist and turn, I’ve been lucky enough to have support at work and at home when I’ve needed it most. </span></p>
</div>
<p><span style="font-weight: 400;">I know first-hand the importance of support, kindness and understanding in the workplace, so I’m delighted to announce our new Disability Affinity Group. A space for people with a disability and those affected by disability to come together and talk openly about the challenges, issues, and stigma that exist in our society. </span></p>
<p><span style="font-weight: 400;">In the spirit of openness, I’d like to tell you a bit more about my daughter, Sarah. By sharing our story, I hope others feel empowered to speak openly about their experiences and access the support they need. </span></p>
<h2><b>Our story </b></h2>
<p><span style="font-weight: 400;">Sarah is 23. She is my eldest daughter. She presents with severe learning difficulties, which medical professionals call global development delay. She has low language use and only talks when she’s around adults she knows and trusts. She will never read and write and needs help with everything from preparing food to personal care. Sarah requires 24-hour support. </span></p>
<p><span style="font-weight: 400;">It might sound clear-cut, but receiving a diagnosis was an arduous journey. It took until she was 9 for specialists to find any medical indicator of her disability, and even so, it wasn’t conclusive. Before then, I endured hours and hours of medical visits, phone calls and meetings with professionals, each with their own emotional rollercoaster. </span></p>
<p><span style="font-weight: 400;">As a positive person, I was always more concerned with what my daughter could do, the little things she was gradually learning. But to ensure she got the support and benefits she needed, I was forced to focus on her limitations, which felt hard. With her younger brother and sister both learning and developing every day, it took time to come to terms with Sarah&#8217;s condition as she got older. </span></p>
<p><span style="font-weight: 400;">These moments of emotion, realisation and strength define being a parent of a special needs child. Now she’s an adult, we know no different. My other two children are endlessly supportive, and Sarah is an adored member of our family. </span></p>
<h2><b>Managing work and caring for my daughter</b></h2>
<p><span style="font-weight: 400;">I was fortunate at Ricoh to be able to work flexibly to support Sarah. It was the only way, as it was very difficult finding suitable childcare. </span></p>
<p><span style="font-weight: 400;">At the time, to have someone in the most senior role in a division working part-time was ground-breaking for Ricoh and organisations across the UK. But, my manager, the CEO, wholeheartedly supported my request, and I returned to work three days a week.</span></p>
<p><span style="font-weight: 400;">Nowadays, I work 4 days a week, helping me balance my role with time I focus on my children, making me a happier, more relaxed mum. With this incredible support, I have continued to thrive and feel a dedication towards Ricoh beyond measure. </span></p>
<p><span style="font-weight: 400;">I’m also able to organise the day-to-day complexities of Sarah’s life flexibly alongside work. In essence, being Sarah’s mum is like living two lives and working two jobs. She still needs the same one-to-one love, attention and care as she did at 5 years old, but as an adult, she now has a huge support system of carers, support workers and therapists who my family and I manage on a daily basis.</span></p>
<p><span style="font-weight: 400;">With our Disability Affinity Group in action and our flexible-first working policy, I hope more people at Ricoh affected by similar issues can seek the understanding they need. It makes sense for us to provide tailored support for people who need it, otherwise, we miss out on the talent, value and expertise they can bring to our organisation. But it’s not always easy to talk openly; I know this from my own experience. </span></p>
<h2><b>Disability inclusivity in the workplace </b></h2>
<p><span style="font-weight: 400;">Sadly, with Sarah’s challenges, she will never be able to work. But she has made our family even more aware of the unique perspective people with disabilities bring to our world. And as an HR leader, my experiences have made me even more passionate about supporting issues surrounding disability in the workplace. </span></p>
<p><span style="font-weight: 400;">Disability is a vast spectrum. It can be physical, mental, intellectual or sensory. It can be visible or invisible. Some people choose to hide it out of fear of prejudice. Unfortunately, in many organisations, it is still widely misunderstood. </span></p>
<p><span style="font-weight: 400;">There’s a myth in the business world that championing disability is expensive and overly complex. Yet a recent study found that while 90% of global businesses prioritise diversity and inclusivity, only 4% consider disability a key concern. It shouldn’t be this way.</span></p>
<p><span style="font-weight: 400;">Right now, there are 14.6 million disabled people in the UK. The employment rate of disabled people is 53%, compared to 82% of non-disabled people. Some people will have conditions that make work impossible, but others will be more than ‘fit for work’. They will be individuals with their own passions, strengths and unique capabilities ready to bring value to businesses.</span></p>
<p><span style="font-weight: 400;">By not providing opportunities to disabled people, organisations are missing out on untapped potential and, in my view, not doing right by society. </span></p>
<h2><b>Ricoh is a Disability Confident Employer</b></h2>
<p><span style="font-weight: 400;">Ricoh has been recognised as a <a href="https://disabilityconfident.campaign.gov.uk/" target="_blank" rel="noopener">Disability Confident Employer</a>, level 2 of the Disability Confident government scheme. As part of this pledge, we’ve committed to an action plan centred around recruiting and developing disabled people. </span></p>
<p><span style="font-weight: 400;">We have taken steps to ensure our workplaces are accessible and work closely with our people to make the right adjustments when needed. Furthermore, we are putting energy into inclusion and opening up discussions to break down assumptions, barriers and beliefs amongst our wider workforce, who perhaps don’t understand the disability </span>inclusivity <span style="font-weight: 400;">issues as clearly. </span></p>
<h2><b>When it comes to disability inclusivity, lead with an open mind </b></h2>
<p><span style="font-weight: 400;">The key to greater awareness is listening and understanding. With Sarah, I’ve been on the receiving end of misplaced assumptions for as long as I can remember, whether it’s about her condition or our lives as a family. It’s rarely malicious, but often it comes from a place of never being touched by disability. Sometimes it’s not that people don’t want to understand; it’s just they haven’t needed to. </span></p>
<p><span style="font-weight: 400;">In every context of life, we all have the opportunity to judge those around us. But to improve awareness of disability and privilege, we need to stop and lead with a willingness and an openness to learn.</span></p>
<p>Further articles from Rebekah Wallis:</p>
<p class="entry_title"><a title="How innovation can empower HR leaders to better support their people" href="https://insights.ricoh.co.uk/streamlining-processes/how-innovation-can-empower-hr-leaders-to-better-support-their-people" target="_blank" rel="noopener">How innovation can empower HR leaders to better support their people</a></p>
<p class="entry_title"><a href="https://insights.ricoh.co.uk/empowering-people/deliver-mentoring-that-drives-value-for-your-business" target="_blank" rel="noopener">Deliver mentoring that drives value for your business</a></p>
<p><i><span style="font-weight: 400;">*We have used a pseudonym in this article to protect the family’s privacy</span></i></p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/disability-inclusivity">Creating a supportive space for disability</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
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		<item>
		<title>How innovation can empower HR leaders to better support their people</title>
		<link>https://insights.ricoh.co.uk/streamlining-processes/how-innovation-can-empower-hr-leaders-to-better-support-their-people</link>
		
		<dc:creator><![CDATA[Rebekah Wallis]]></dc:creator>
		<pubDate>Tue, 08 Sep 2020 11:29:54 +0000</pubDate>
				<category><![CDATA[Streamlining Processes]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[digital transformation]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[processes]]></category>
		<guid isPermaLink="false">https://insights.ricoh.co.uk/?p=1530042</guid>

					<description><![CDATA[<p>We’re working at a time when Human Resources needs to be engaged with every business decision. Automating HR processes is...</p>
<p>The post <a href="https://insights.ricoh.co.uk/streamlining-processes/how-innovation-can-empower-hr-leaders-to-better-support-their-people">How innovation can empower HR leaders to better support their people</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><strong><span style="font-size: 24px;">We’re working at a time when Human Resources needs to be engaged with every business decision. </span><span style="font-size: 24px;">Automating HR processes is key to making that happen.</span></strong></p>
<p>Hello, I’m Rebekah Wallis, Director of People and Corporate Responsibility at Ricoh. In this article, I’ll be discussing why a <a href="https://mds.ricoh.co.uk/document-management" target="_blank" rel="noopener noreferrer">digitised document management solution</a> is more important now than ever before.</p>
<p>I’ll also be highlighting the challenges and opportunities that lie ahead for businesses and their HR leaders. Therefore, introducing our own innovative document management solution – DocuWare.</p>
<p><img decoding="async" class="alignnone size-large wp-image-1530050" src="https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-1024x563.jpg" alt="Busy woman holding folders" width="1024" height="563" srcset="https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-1024x563.jpg 1024w, https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-300x165.jpg 300w, https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-768x422.jpg 768w, https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-1536x845.jpg 1536w, https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-2048x1126.jpg 2048w, https://insights.ricoh.co.uk/wp-content/uploads/2020/09/GettyImages-467179529-scaled-e1599568412411-700x385.jpg 700w" sizes="(max-width: 1024px) 100vw, 1024px" /></p>
<h2>What challenges are HR leaders facing today?</h2>
<p>There has been a significant rise in remote working over the last few years. Businesses have been moving to decentralised ways of working for some time. And while HR teams enjoy the benefits of increased flexibility and agility, they also face unique challenges.</p>
<p>The most evident of these is the requirement to manage onboarding, staff records, payroll and leavers requirements. It is very difficult to carry out these business-critical tasks – even quite risky – if this data is still stored physically. Without a <a href="https://insights.ricoh.co.uk/streamlining-processes/why-you-need-a-professional-document-management-solution" target="_blank" rel="noopener noreferrer">digitised document management solution</a>, your HR staff will struggle to support your people as best they can. Automating HR is essential.</p>
<h2>Why are physical documents no longer enough?</h2>
<p>It isn’t just about remote workers, though. Indeed today, an effective document management solution is crucial in supporting your entire organisation. Needing quick, easy and secure access to key information.</p>
<p>If you rely on physical document storage or a poorly integrated digital system, there can be huge cost implications for your business. Not just in terms of valuable office space being taken up by cabinets or limitations on productivity, but also in the potential risk of loss or theft of your data.</p>
<h2>What are the key benefits of a digital document management solution?</h2>
<p>If you do integrate a professional digital document management solution within your organisation, the benefits can be fantastic for everyone – not just your HR teams.</p>
<p>You’ll be supplying your people with efficient, responsive and highly secure access to the data and documentation they need. And by putting it at their fingertips, they can make better decisions, provide a better service, and avoid the human error often associated with tedious paper trails.</p>
<h2>How Ricoh helped B&amp;M’s HR leaders keep up with rapid growth</h2>
<p>B&amp;M is a fast-growing variety retailer who now boasts over 600 stores across the UK. Their growth has been remarkable: which means a lot of new hires, which in turn has caused a bit of a headache for HR teams. B&amp;M was growing so quickly, their onboarding process couldn’t keep pace with expansion.</p>
<p>They <a href="https://www.ricoh.co.uk/business-services/case-studies/bm.html" target="_blank" rel="noopener noreferrer">then partnered with Ricoh</a>. We collaborated to work out the best solution for their needs and integrated Ricoh DocuWare. This cloud-enabled document management solution is key to automating HR. Their on-boarding process was cut from weeks to hours, while many paper-based tasks turned to efficient paperless digital workflows.</p>
<h2>What is Ricoh DocuWare?</h2>
<p><a href="https://www.ricoh.co.uk/products/software-apps/office-software/document-workflow/docuware.html#Featuresbenefits" target="_blank" rel="noopener noreferrer">DocuWare</a> is Ricoh’s document management software. It automates business processes and workflows by electronically managing and sharing documents. And it uses the cloud to ensure that documents are secure and readily available to those who have access, whenever they need them.</p>
<div id="cn_2" class="CommentContent">
<p class="CommentContentPara">A return on investment is often achieved within a year, due to human error reduction and time saved for numerous resources across the business?</p>
</div>
<p><a href="https://mds.ricoh.co.uk/document-management" target="_blank" rel="noopener noreferrer">Request an assessment</a></p>
<p>Ricoh is a collaborative partner, and we strongly recommend you start the process of digitising your document storage by allowing our experts to carry out an assessment. Together, we can work out the best solution for your business.</p>
<p>Hear what our experts have to say about automating HR.</p>
<p>If you’d like to hear more insight into how a digital document management solution can empower your HR teams to better support your people, you can <a href="https://tools.ricoh.co.uk/work-together-anywhere-webinar-series#1806" target="_blank" rel="noopener noreferrer">watch our webinar.</a></p>
<p>Watch the webinar: <a href="https://tools.ricoh.co.uk/work-together-anywhere-webinar-series#1806" target="_blank" rel="noopener noreferrer">‘Digital HR records made simple, secure and available’</a></p>
<p>You’ll also find a whole host of other topics up for discussion, and they are absolutely free for you to enjoy.</p>
<p>The post <a href="https://insights.ricoh.co.uk/streamlining-processes/how-innovation-can-empower-hr-leaders-to-better-support-their-people">How innovation can empower HR leaders to better support their people</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
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		<title>How industry leaders can support remote working</title>
		<link>https://insights.ricoh.co.uk/empowering-people/how-industry-leaders-can-support-their-remote-workers</link>
					<comments>https://insights.ricoh.co.uk/empowering-people/how-industry-leaders-can-support-their-remote-workers#comments</comments>
		
		<dc:creator><![CDATA[Rebekah Wallis]]></dc:creator>
		<pubDate>Mon, 30 Mar 2020 14:54:28 +0000</pubDate>
				<category><![CDATA[Empowering People]]></category>
		<category><![CDATA[remote workers]]></category>
		<category><![CDATA[support]]></category>
		<guid isPermaLink="false">https://insights.ricoh.co.uk/?p=29481</guid>

					<description><![CDATA[<p>In the current economic climate, remote working is turning from an occasional stint to long-term necessity. This creates organisational, administrative...</p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/how-industry-leaders-can-support-their-remote-workers">How industry leaders can support remote working</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h2><span style="font-size: 24px;"><b>In the current economic climate, remote working is turning from an occasional stint to long-term necessity. This creates organisational, administrative and individual challenges – but there are solutions out there to help you meet them.</b></span></h2>
<p><span style="font-weight: 400;">Across the globe, businesses are responding to the current climate by switching to remote working at scale – but this is a major challenge, not just for business leaders, but for individuals across the network.</span></p>
<p><span style="font-weight: 400;">Your employees may find it disruptive, unsettling and stressful. You need to do all you can to help them adjust, establish normality and feel confident and happy. </span></p>
<p><img decoding="async" src="https://insights.ricoh.co.uk/wp-content/uploads/2020/03/Crop-example.png" alt="" /></p>
<h2><b>Reassure and motivate employees who are remote working</b></h2>
<p><span style="font-weight: 400;">You need to ensure that you’re providing the <a href="https://www.ricoh.co.uk/campaigns/work-together/index.html" target="_blank" rel="noopener noreferrer">support needed to give the most help to your remote workers</a>. These three key areas a good place to start:</span></p>
<h2><span style="font-size: 16px;"><b>Social interaction</b></span></h2>
<p><span style="font-weight: 400;">Communication is king. You need to make your presence felt across the network with regular interactions.</span></p>
<p><span style="font-weight: 400;">Encourage frequent dialogue between line managers and their teams to assess satisfaction and happiness in their working lives. Create forums and community groups to provide a platform for sharing ideas and providing feedback as well as enjoy some fun with work colleagues as they would in a normal office environment. Have your People teams provide guidance and advice on good working behaviours whilst at home. </span></p>
<p>Overall, it’s vital to promote a message of support for health and wellbeing as providing this for the whole organisation is your number one priority. This will show to your people that despite the circumstances, they are most certainly not alone.</p>
<h2><span style="font-size: 16px;"><b>Setting collaborative goals</b></span></h2>
<p><span style="font-weight: 400;">You as a business leader need to outline a clear vision for the organisation, share it with your teams and show them what their individual role within it is.</span></p>
<p><span style="font-weight: 400;">Group objectives and targets have always been a key motivator for employees. If they feel like they’re part of a team working towards something, they’ll be more productive – especially if they can see their own contribution to the collective effort.</span></p>
<p><span style="font-weight: 400;">And not only will they be more productive, but they’ll also feel less isolated through the additional contact with their colleagues – a vital factor in maintaining health and wellbeing.</span></p>
<h2><span style="font-size: 16px;"><strong>Supporting a good work/life balance</strong></span></h2>
<p><span style="font-weight: 400;">One benefit to remote working is the greater flexibility it offers your people. Make sure they don’t think that, just because they’re not in the office, they have to sit at their laptop all day in case they’re needed. </span></p>
<p><span style="font-weight: 400;">There are many added pressures created by the current climate. Not only are they working in unfamiliar environments, they may have to look after their children or loved ones. You must assure them that they have absolute freedom and total support to fit their work around these needs. </span></p>
<p><span style="font-weight: 400;">And</span><span style="font-weight: 400;"> by allowing your employees a degree of autonomy over what they do, when they do it and who they do it with, you’ll motivate and empower them to work with their teams. </span></p>
<p><span style="font-weight: 400;">So, encourage them to find a work/life balance that works for them, trust them to meet their responsibilities and try to support and understand their needs and initiatives.</span></p>
<h2><b>The challenge facing business leaders</b></h2>
<p><span style="font-weight: 400;">As individuals face their own challenges with remote working, so too does the wider organisation.</span></p>
<p><span style="font-weight: 400;">One difficulty lies in the ability to communicate with your teams. Emails and video conferencing have their limits, one-to-ones won’t feel the same and social interactions are reduced. But it’s crucial that leaders find a way to provide support and motivation.</span></p>
<p><span style="font-weight: 400;">Technology plays a significant part in this – but it’s</span><a href="https://www.thebookdesigner.com/2015/12/16-technology-paradoxes/" target="_blank" rel="noopener noreferrer"> <span style="font-weight: 400;">a double-edged sword</span></a><span style="font-weight: 400;">. It provides functions that make remote working more feasible, but also complicate life by making devices more complex.</span></p>
<p><span style="font-weight: 400;">Ask the right questions, analyse the needs of your employees and business, and find the technological solutions that work for you. Then you’ll maintain productivity and enable future growth.</span><span style="font-weight: 400;"> </span></p>
<h2><span style="font-size: 16px;"><b>The questions you need to ask</b></span></h2>
<p><span style="font-weight: 400;">These are tough questions to face up to, but doing so with an open mind will lead to long term benefits for your business:</span></p>
<ul>
<li>Are we adhering to the latest government advice and regulations?</li>
<li><span style="font-weight: 400;">Is our IT infrastructure resilient to this sudden increased demand for remote working?</span></li>
<li><span style="font-weight: 400;">Do our employees have everything they need to work remotely effectively?</span></li>
<li><span style="font-weight: 400;">Do they have the necessary technical knowledge to use everything easily?</span></li>
<li><span style="font-weight: 400;">What business-critical processes do we normally undertake in an office location?</span></li>
<li><span style="font-weight: 400;">And does our IT team have the capabilities to provide support remotely?</span></li>
</ul>
<p><span style="font-weight: 400;">Give each question due to diligence and work quickly to fill any gaps, or risk business continuity dropping.</span></p>
<h2><b>Empower remote workers with technology</b></h2>
<p><span style="font-weight: 400;">You might quickly discover that you may not have the right technology solutions in place to support effective remote working. So, what can you do?</span><span style="font-weight: 400;"> </span></p>
<p><span style="font-weight: 400;">Long-term you can complete a detailed experiential audit of your existing IT infrastructure and make a plan for its review. But in the short term, you may need to make some quick adjustments in order to address the most immediate and challenging issues.</span></p>
<p><span style="font-weight: 400;">For instance;</span></p>
<ul>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Can your people access online workspaces and documents?</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Are they restricted due to a poor VPN experience or connectivity issues?</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Is their device set up correctly for remote working?</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Do they still need access to printing for documents such as orders and contracts etc?</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Do they have the right digital tools to collaborate?</span></li>
</ul>
<p><span style="font-weight: 400;">If you need help addressing any of these challenges, employ the expertise of a third-party company such as Ricoh – who offer a wide range of digital solutions, as well as insight into connecting with people and promoting collaboration. Also, working with leading technology vendors such as Microsoft means we can quickly deploy pre-configured devices such as Surface Pro 7&#8217;s and Surface Laptop 3&#8217;s &#8216;as-a-Service&#8217; and on a monthly per-user plan with online support and assistance if needed.</span></p>
<p style="text-align: center;"><a class="turtl-embed" style="width: 340px; display: inline-block;" title="Communication Services" href="https://discover.ricoh.co.uk/story/comms-services/?teaser=yes" target="_blank" rel="noopener noreferrer" data-turtl-embed-type="animation" data-turtl-link-text="Click to read" data-turtl-width="340" data-turtl-display-mode="lightbox" data-turtl-animation-mode="hover" data-turtl-color="#1eb1c7" data-turtl-story-id="5cf6757c82aa2b5fa3ae9c10">Click to read Communication Services</a></p>
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<h2>The 3 R’s of remote working</h2>
<p><span style="font-weight: 400;">When planning for mass remote working, focusing on these three principles will allow you to adapt, and leverage your teams individual and collective strengths.</span></p>
<h2><span style="font-size: 16px;"><b>Role Clarification </b></span></h2>
<p>Prioritise the development of clear boundaries and guidelines for what you expect from people in your organisation.</p>
<p><span style="font-weight: 400;">Clarifying roles and expectations will give your people a firm foundation from which to meet expectations and aspirations, manage their time, and understand their requirements.</span></p>
<p><span style="font-weight: 400;">Not only will this help keep people on track, but it will also prevent the more ambitious or hard-working individuals from becoming burned out.</span></p>
<h2><span style="font-size: 16px;"><b>Regular communication</b></span></h2>
<p><span style="font-weight: 400;">The</span><a href="https://hbr.org/2017/11/a-study-of-1100-employees-found-that-remote-workers-feel-shunned-and-left-out" target="_blank" rel="noopener noreferrer"> <span style="font-weight: 400;">best leaders are those who listen</span></a><span style="font-weight: 400;">, communicate with trust and respect, inquire about workload and progress without micromanaging and regularly reach out to their teams.</span></p>
<p><span style="font-weight: 400;">Ask these quick questions each week: How are you? What have you done? What are you working on? And where do you need help?</span></p>
<p><span style="font-weight: 400;">This allows individuals to take ownership of their habits and behaviours and make major leaps in productivity of their own accord.</span></p>
<p><span style="font-weight: 400;">Don’t forget, there are differences between individuals in how they’ll view the challenge – some will relish it; some will find it daunting.</span></p>
<p><span style="font-weight: 400;">Promote a message of accomplishment over activity and make sure that every individual is given the same opportunity and attention.</span></p>
<h2><span style="font-size: 16px;"><b>Retaining connections</b></span></h2>
<p><span style="font-weight: 400;">Remote working makes maintaining personal connections more important than ever.</span><span style="font-weight: 400;"> </span></p>
<p><span style="font-weight: 400;">Amidst today&#8217;s challenges, It’s easy to become overly focused on how you are going to deliver on various metrics for business success and delivery of work. But this would be a major mistake.</span></p>
<p><span style="font-weight: 400;">Think of innovative ways to provide ‘virtual water coolers’ – digital environments where your employees can talk about what they’re up to and express themselves. Collaboration platforms such as Microsoft Teams are ideal for this.</span></p>
<h2><span style="font-size: 16px;"><b>How Ricoh can help provide a smooth transition to remote working</b></span></h2>
<p><span style="font-weight: 400;">Ricoh has a long history of empowering digital workplaces and optimising your people’s ability to perform both in the office and remotely. Our guide to </span><a href="https://insights.ricoh.co.uk/optimal-office" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Creating an Optimal Office</span></a><span style="font-weight: 400;"> provides practical guidance and advice to leaders and their key operational teams.</span></p>
<p><span style="font-weight: 400;">If you have any questions about the content of this article, or about how Ricoh can help you make the switch to remote working, don’t hesitate to get in touch.</span></p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/how-industry-leaders-can-support-their-remote-workers">How industry leaders can support remote working</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
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		<title>Deliver mentoring that drives value for your business</title>
		<link>https://insights.ricoh.co.uk/empowering-people/deliver-mentoring-that-drives-value-for-your-business</link>
		
		<dc:creator><![CDATA[Rebekah Wallis]]></dc:creator>
		<pubDate>Tue, 22 Oct 2019 08:00:29 +0000</pubDate>
				<category><![CDATA[Empowering People]]></category>
		<guid isPermaLink="false">https://insights.ricoh.co.uk/?p=28797</guid>

					<description><![CDATA[<p>An effective mentoring scheme won’t just build better working relationships between colleagues – it will produce more effective and engaged...</p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/deliver-mentoring-that-drives-value-for-your-business">Deliver mentoring that drives value for your business</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h2><img decoding="async" class="alignnone wp-image-28817 size-full" title="Deliver mentoring that drives value for your business" src="https://insights.ricoh.co.uk/wp-content/uploads/2016/10/Mentoring.png" alt="Deliver mentoring that drives value for your business" width="899" height="479" srcset="https://insights.ricoh.co.uk/wp-content/uploads/2016/10/Mentoring.png 899w, https://insights.ricoh.co.uk/wp-content/uploads/2016/10/Mentoring-300x160.png 300w, https://insights.ricoh.co.uk/wp-content/uploads/2016/10/Mentoring-768x409.png 768w, https://insights.ricoh.co.uk/wp-content/uploads/2016/10/Mentoring-700x373.png 700w" sizes="(max-width: 899px) 100vw, 899px" /></h2>
<h2><b>An effective mentoring scheme won’t just build better working relationships between colleagues – it will produce more effective and engaged people for your business.</b></h2>
<p><span style="font-weight: 400;">No doubt you have discussed workplace mentoring – you may very well have a programme in place. But is it adding value to your business? </span></p>
<p><a href="https://www.mentorcliq.com/blog/mentoring-impact-report" target="_blank" rel="noopener"><span style="font-weight: 400;">With 92% of Fortune 500 companies offering formal workplace mentoring</span></a><span style="font-weight: 400;"> to their employees, it’s certainly very topical.</span></p>
<p><span style="font-weight: 400;">However, simply offering a mentoring scheme is not the full picture. Let’s take a look at the steps you can take to create and nurture a mentoring programme that makes a real difference.</span></p>
<h2><b>What is mentoring?</b></h2>
<p><b><i>“</i></b><i><span style="font-weight: 400;">Mentoring programmes are not only important for building knowledge and skills within the workplace, they also offer employee socialisation, wider engagement and fuse relationships across the business.”</span></i></p>
<p><b>Rebekah Wallis<br />
</b><span style="font-weight: 400;">Director – People &amp; CR, Ricoh UK Ltd</span></p>
<p><span style="font-weight: 400;">Mentoring is a long-term relationship between a mentor and mentee.</span></p>
<p><span style="font-weight: 400;">An accessible, human way for an individual to gain professional insight from someone with different experiences or perspectives– while also acting as a learning opportunity for the mentor themselves.</span></p>
<p><span style="font-weight: 400;">This goes well beyond just improving particular role-related skills.</span></p>
<p><span style="font-weight: 400;"> </span><span style="font-weight: 400;">It’s a personal platform to support development across a wide range of topics, from life and social skills to things as simple and significant as friendship in the workplace.</span></p>
<p><span style="font-weight: 400;">And most importantly, it’s a two-way street. Both participants learn from each other to encourage rapid growth and exposure to a plethora of new experiences.</span></p>
<h2><b>How does mentoring add value to your business?</b></h2>
<p><span style="font-weight: 400;">There are many reasons why mentoring could help to achieve particular goals. But one factor that makes good mentoring beneficial to any business is its effect on your talent pool.</span></p>
<p><span style="font-weight: 400;">It’s a case of sharing knowledge, unlocking potential and retaining the best people.</span></p>
<p><span style="font-weight: 400;">An improved workforce, the development of skills across teams and the growth of individual talent is a fantastic return on investment.</span></p>
<h2><b>What are the common pitfalls?</b></h2>
<p><span style="font-weight: 400;">Ricoh, as part of their mentoring support, continually look for ways in which they can further improve their service.</span></p>
<p><span style="font-weight: 400;">This means analysis of the common challenges a mentoring scheme might face. Here are a few examples:</span></p>
<ul>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Time constraints – it is important that those who join the scheme have the time to give to their mentee or mentor</span></li>
</ul>
<ul>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Poor matching – the mentor must be able to provide what the mentee is looking for. If the matching does not work, quickly identify it and find a new pairing</span></li>
</ul>
<ul>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">Chemistry – the relationship between mentor and mentee must be a positive one. Trust, honesty and friendship are requirements for success</span></li>
</ul>
<p><span style="font-weight: 400;">As your programme continues to evolve, your business must keep in touch with the individuals involved to monitor and quickly resolve any issues.</span></p>
<p><span style="font-weight: 400;">Ricoh provides guidance on starting conversations and holding regular check-ins to understand how each pair is progressing.</span></p>
<p><span style="font-weight: 400;">Don’t forget, feeling uncomfortable is expected. This is a process that’s designed to take people out of their comfort zone. </span><b> </b></p>
<h2><b>How do you create an effective mentoring programme?</b></h2>
<p><span style="font-weight: 400;">These are the key steps taken by Ricoh whenever they engage with the development of a mentoring programme in a business:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Confirm the aim of the programme and the measures for success</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Create a timeline with key dates in place, including check-in’</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Ask employees if they wish to participate and nominate themselves – use application forms to help find good matches</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Match up your applicants</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Host a launch event/chemistry session to introduce your mentors to their mentees</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Provide information to mentors and mentees about their role</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Keep the momentum going by checking in regularly, sending updates and sharing stories</span></li>
</ul>
<h2><b>Get people involved.</b></h2>
<p><span style="font-weight: 400;">The true power of mentoring comes from its one-to-one personalised experience.</span></p>
<p><span style="font-weight: 400;">And there’s no better way to deliver that message than by sharing success stories of previous mentoring relationships, using them to communicate the benefits to participants.</span></p>
<p><span style="font-weight: 400;">It’s important, however, to not just turn to those who you know are a good candidate for the programme. This process is about challenging bias and allowing your workforce to answer the call themselves. Reach out to a diverse range of employees and encourage everyone to learn.</span></p>
<h2><b>Set your time frames.</b></h2>
<p><span style="font-weight: 400;">Establish at the beginning how long your programme is going to last. Ricoh typically plans in a period of nine months when they help a business to benefit from mentoring.</span></p>
<p><span style="font-weight: 400;">Begin the programme with one or two meetings that allow individuals to get to know each other, then allow the meetings to get more challenging as time goes on – both mentor and mentee need to be tested.</span><span style="font-weight: 400;"> </span></p>
<p><span style="font-weight: 400;">A clear endpoint must also be set in order to judge success, though individuals may decide to continue seeing each other once the programme ends.</span></p>
<h2><b>Develop skills.</b></h2>
<p><b><i>“</i></b><i><span style="font-weight: 400;">As well as helping others you learn to develop key skills such as listening, perspective, self-knowledge, compassion, courage, integrity and trust. These skills enable you to become a better leader.”</span></i></p>
<p><b>Rebekah Wallis<br />
</b><span style="font-weight: 400;">Director – People &amp; CR, Ricoh UK Ltd</span></p>
<p><span style="font-weight: 400;">An effective mentoring programme doesn’t just develop job-related skills, but soft (or essential) skills that transcend any particular role in your business.</span></p>
<p><span style="font-weight: 400;">Ensure that you encourage participants to engage in discussions about equality, diversity, compassionate leadership and new ways of working.</span></p>
<p><span style="font-weight: 400;">A major part of the programme is to take people out of their comfort zones and provide new experiences. Therefore, participants should also see an improvement in their self-confidence, assertiveness and communication skills.</span></p>
<h2><b>How do you determine success?</b></h2>
<p><span style="font-weight: 400;">One of the main intentions of a mentoring programme is to develop your talent pool. So, an easy way to measure success is through the progression of that talent.</span></p>
<p><span style="font-weight: 400;">Another measure is engagement. How many of your employees participated in the programme, and how many dropped out?</span></p>
<p><span style="font-weight: 400;">Ricoh implements regular check-ins when they provide mentoring to external businesses, organisations or individuals, and these provide an ideal opportunity to get feedback on how the programme is going – a key indicator of progress. A closing survey and feedback session as a full group is integral to this process.</span></p>
<h2><b>Create a positive work environment with stronger connections between your colleagues.</b></h2>
<h2><b>Supporting your mentoring programme.</b></h2>
<p><span style="font-weight: 400;">A mentoring programme is not a standalone tool. Your business needs to support the growth of those involved by combining in it with coaching, networking opportunities, discussions about self-development and sponsorship.</span><b> </b></p>
<h2><b>The future of mentoring.</b></h2>
<p><span style="font-weight: 400;">As mentoring becomes more commonplace in business, and companies across the world gain a greater understanding of the benefits involved, there is no doubt that common practice will evolve.</span><span style="font-weight: 400;"> </span></p>
<p><span style="font-weight: 400;">Indeed, trends suggest they are already becoming less organised, more fluid affairs. Mentees now begin to seek multiple mentors for different challenges as they progress through their career.</span><span style="font-weight: 400;"> </span></p>
<p><span style="font-weight: 400;">It is likely that there will be much more peer-to-peer mentoring as the UK workforce becomes increasingly inclusive and diverse.</span></p>
<p><span style="font-weight: 400;">Techniques such as reverse mentoring are also becoming more popular, with senior leaders learning from their junior employees.</span><span style="font-weight: 400;"> </span></p>
<h2><b>Mentoring with Ricoh.</b></h2>
<p><span style="font-weight: 400;">Ricoh have used their expertise to deliver successful mentoring programmes to a range of charities, business and independents, including the</span><a href="https://30percentclub.org/about/chapters/united-kingdom"> <span style="font-weight: 400;">30 Percent Club</span></a><span style="font-weight: 400;">, Prince’s Trust and Sport to Business.</span></p>
<h2><b>The stats behind our service.</b></h2>
<p><span style="font-weight: 400;">As part of our 30 Percent Club programme, we gave participants a quick survey to allow them to offer their feedback and get some statistics to further improve our service.</span></p>
<p><span style="font-weight: 400;">We’re proud to state that we’ve had some excellent results and have left a positive impression on many of those involved – but we’re always looking to do more!</span></p>
<p><span style="font-weight: 400;">Here’s just some of the great feedback we received:</span></p>
<ul>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">65% of mentors and mentees felt they were appropriately matched</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">95% of mentors and mentees agreed that commitment to be programme was the biggest factor impacting the success</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">100% of those on the mentoring programme would recommend it to others</span></li>
<li><span style="font-weight: 400;">   </span> <span style="font-weight: 400;">100% of mentors and mentees felt they had gained learning from the experienced</span></li>
</ul>
<p><em><span style="font-weight: 400;"> </span><span style="font-weight: 400;">“I would thoroughly recommend the 30% Club programme to anyone who wants to seek career focus, who has a development area they want to work on, or who needs support following internal mentoring.”</span></em></p>
<p><strong>Glenn Griggs</strong><em><br />
<span style="font-weight: 400;">Direct Sales Director</span></em></p>
<p><span style="font-weight: 400;">If you’d like to learn how Ricoh can help you develop your talent pool and gain value from mentoring, <a href="https://www.linkedin.com/in/rebekahwallis1/" target="_blank" rel="noopener noreferrer">get in touch</a>.</span></p>
<p><strong>Rebekah Wallis<br />
Director – People &amp; CR</strong></p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/deliver-mentoring-that-drives-value-for-your-business">Deliver mentoring that drives value for your business</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
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		<title>How managers can help employees avoid burnout</title>
		<link>https://insights.ricoh.co.uk/empowering-people/avoid-employee-burnout</link>
		
		<dc:creator><![CDATA[Rebekah Wallis]]></dc:creator>
		<pubDate>Tue, 23 Jul 2019 10:05:17 +0000</pubDate>
				<category><![CDATA[Empowering People]]></category>
		<guid isPermaLink="false">https://insights.ricoh.co.uk/?p=28356</guid>

					<description><![CDATA[<p>Employee burnout is a hot topic for decision-makers right now, and with good reason. Especially in light of the significant...</p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/avoid-employee-burnout">How managers can help employees avoid burnout</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><strong><span style="font-size: 24px;">Employee burnout is a hot topic for decision-makers right now, and with good reason. Especially in light of the significant and accelerated working practices which have resulted from COVID. </span></strong></p>
<p>A previously Gallup report from 2018 found that 23% of employees reported feeling burned out ‘often or always’. Another 44% reported feeling it ‘sometimes’. In certain industries, such as tech, <u><a title="https://www.teamblind.com/blog/index.php/2018/05/29/close-to-60-percent-of-surveyed-tech-workers-are-burnt-out-credit-karma-tops-the-list-for-most-employees-suffering-from-burnout/" href="https://www.teamblind.com/blog/index.php/2018/05/29/close-to-60-percent-of-surveyed-tech-workers-are-burnt-out-credit-karma-tops-the-list-for-most-employees-suffering-from-burnout/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">this figure rises to 60%</a></u>. And that was post COVID. The resulting rates of burnout are so steep that the World Health Organisation has added it to their <u><a title="https://icd.who.int/browse11/l-m/en#/http://id.who.int/icd/entity/129180281" href="https://icd.who.int/browse11/l-m/en#/http://id.who.int/icd/entity/129180281" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">International Classification of Diseases</a></u>.</p>
<p><img loading="lazy" decoding="async" class="alignnone wp-image-28359 size-full" src="https://insights.ricoh.co.uk/wp-content/uploads/2019/07/employee-burnout.png" alt="Young professional female suffering from employee burnout with head on desk" width="817" height="616" /></p>
<p>Workplace changes are moving fast. Faster than any other time in human history. New roles are created and old roles become obsolete with each passing week. Employees are expected to keep pace with new technology in order to stay hireable. The lines between work and life are increasingly blurred as mobile phones make it harder for us to ‘switch off’. And the world outside of work feels less stable and predictable than it used to.</p>
<p>The World Health Organisation describes <a href="https://icd.who.int/browse11/l-m/en#/http://id.who.int/icd/entity/129180281">the effects of employee burnout on individuals</a> as:</p>
<ul>
<li><em>Feelings of energy depletion or exhaustion </em></li>
<li><em>Increased mental distance from one’s job, or feelings of negativism or cynicism related to one&#8217;s job </em></li>
<li><em>Reduced professional efficacy</em></li>
</ul>
<p>On an individual level, employee burnout can lead to mental ill-health. But those negative effects are amplified at an organisational level, where burnout can have serious business consequences. Signs that businesses are struggling with burnout include:</p>
<ul>
<li>Increased rate of employee turnover</li>
<li>Decreased productivity and an increase in errors such as missed deadlines</li>
<li>Increase in both presenteeism and absenteeism</li>
<li>Breakdown of personal and managerial relationships</li>
<li>Lack of participation in social activities</li>
<li>Low employee engagement</li>
</ul>
<h2>How can decision-makers help avoid employee burnout?</h2>
<p>Managers have a responsibility to look after the wellbeing of their employees. High-performing employees want to be challenged and thrive under pressure but not at the expense of their health and wellbeing.</p>
<p>If managers want to help their employees to thrive in these fast-moving times, they need to put processes in place that both challenge and nurture. Here are six ways you can reduce the risk of burnout in your business.</p>
<h2>Invite employee feedback</h2>
<p>Managers who maintain an open channel of communication between employees and themselves will be more able to spot and resolve issues than managers who close themselves off.</p>
<p>On a personal level, scheduling regular one-to-ones with employees to see how they are will help you get a feel for how they’re coping and what support they need. It will also help build an open and honest relationship. Employees with managers who take the time to check-in with them may also feel more valued and appreciated.</p>
<p>On an organisational level, quarterly or bi-monthly engagement surveys are a great way for HR teams to get a feel for the level of pressure that employees are experiencing. If employees are reporting increased levels of stress or struggling to handle the tasks they’ve been assigned, this feedback can be passed onto managers who can then act on it.</p>
<h2>Discourage an ‘always-on’ culture</h2>
<p>The majority of employees will have a work phone or will sync their work emails to their personal phone. This can make it hard to ‘switch off’. It’s easy to get sucked into answering emails in the morning before work, in the evenings or on weekends.</p>
<p>But employees need time and space away from work to destress, unwind and regain their focus. Overwork has been proven to have a disastrous impact on productivity. The majority of managers would rather have employees who are focused and motivated during work hours than available 24/7 but rarely at their best.</p>
<p>For this reason, some managers discourage employees from answering non-essential emails outside of work hours. Or make it clear that answering emails outside of work isn’t required or even encouraged. Both of which help employees recharge when outside of work, so they can deliver their best work when they’re in work.</p>
<h2>Help employees to manage their time</h2>
<p>The average UK worker spends around <a href="https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/timeseries/ybuy/lms">39 hours a week working</a>. That may sound like plenty of time, but most workers spend <a href="https://www.forbes.com/sites/annabelacton/2017/07/13/innovators-challenge-how-to-stop-wasting-time-on-emails/#67639ac49788">2.5 hours answering emails each day</a> (if not more). And the average worker <a href="https://www.forbes.com/sites/annabelacton/2017/07/13/innovators-challenge-how-to-stop-wasting-time-on-emails/#629accdf9788">spends 35% of their working life in meetings, increasing to 50% for managers</a>. Which leaves us relatively little time to actually do our job.</p>
<p>With this in mind, some managers are encouraging employees to opt-out of meetings if they don’t feel that they’re required or can add value. Managers are also encouraging employees to block out ‘offline’ time in their own calendars. During this time, employees aren’t expected to respond to emails or instant messenger.</p>
<p>These policies allow employees to focus on key tasks and prevents them from getting distracted by meetings, emails and IMs. Distraction and overwork have both been proven to have a negative effect on productivity and morale. By empowering employees to make decisions about how they use their time, you help them to focus their time on their most important tasks.</p>
<h2>Encourage employees to take time off if they need to</h2>
<p>Some employees will be more comfortable asking for time off than others. High-performers are often the least likely to ask for time off for mental health reasons. Unfortunately, they’re also <a href="https://www.forbes.com/sites/markmurphy/2018/07/01/3-reasons-why-high-performers-are-often-miserable/#8f4987a45fc0">one of the most likely to suffer from burnout</a>.</p>
<p>Managers who want to protect their employees from burnout should take steps to de-stigmatise asking for time off for mental health reasons. HR teams may want to create and share an internal policy for dealing with burnout that details who to ask for help, how to do so and the steps that the company will take to help them recover.</p>
<p>Managers should also consider how employees return to work. It’s no good giving someone time off and then putting them back in the exact same situation. Some companies phase an employees’ return to ease them into it. It can also be helpful to give employees who take time off for stress tips on how to manage questions from colleagues about where they’ve been.</p>
<p>Every employee will deal with burnout differently, and so it is important employees are encouraged to be aware of their own coping mechanisms and the support that is available to them. Managers should be able to signpost employees to services such as an Employee Assistance programme, occupational health or the employees GP.</p>
<h2>Implement flexible working</h2>
<p>Flexible working policies are increasingly commonplace. They help employees combat burnout in a number of ways. Firstly, <a href="https://insights.ricoh.co.uk/simplifying-technology/technology-harming-productivity">as we’ve talked about before</a>, they help employees to focus. Working in the office can be distracting. It’s easier to get sidetracked by impromptu discussions or dragged into meetings than it is when you’re working remotely. In fact, according to one survey, when asked to rate their productivity out of ten, <a href="https://www.ciphr.com/advice/10-essential-remote-working-statistics/">home workers gave themselves 7.7, while office workers gave themselves 6.5</a>.</p>
<p>Remote working also cuts down on travel time. <a href="https://www.acas.org.uk/index.aspx?articleid=5300">The average UK commute is 54 minutes</a>, which adds up to nearly two hours a day travelling to and from work. Working from home cuts out this time, giving employees more time to focus on core tasks and less time stuck in traffic. Travelling to work can in itself be quite stressful, as anyone who has to catch a busy commuter train or drive in rush hour traffic each morning will know.</p>
<p>Finally, a quiet home is typically a more calm environment than an office. The hustle and bustle of the modern workplace can be invigorating but it can also be overwhelming.</p>
<h2>Help employees focus on their strengths</h2>
<p>A common source of burnout is feeling like you’re under-performing or out of your depth. While it’s encouraged managers to challenge employees in order to help them grow and develop, you should also play to their strengths. Finding tasks that suit an employees skillset will increase the chance of them doing well. And everyone likes feeling good at their job.</p>
<p>Employees whose roles and responsibilities are constantly changing are more likely to feel overstretched. Learning new things is tough and takes time. Employees who are always having to adapt to new things may feel like they’re falling behind, even when they’re making good progress. Managers who are guiding employees through a period of change should try to balance familiar tasks with unfamiliar ones. And tasks which are likely to be challenging with tasks that are likely to be easier.</p>
<h2>Sign the Time to Change Employer Pledge</h2>
<p><a href="https://www.time-to-change.org.uk">Time to Change</a> is a UK mental health charity that’s trying to end mental health discrimination and create a more open dialogue around mental health issues. Employers can sign up to their <a href="https://www.time-to-change.org.uk/get-involved/get-your-workplace-involved/employer-pledge">Employer Pledge</a>, which is a commitment to changing how we think about and act toward mental health in the workplace. At the time of writing, over 900 UK businesses have signed up, including Ricoh UK.</p>
<p>One of the best parts of the Time to Change Pledge is their idea of having <a href="https://www.time-to-change.org.uk/get-involved/get-involved-workplace/champions-workplace">Wellbeing Champions</a> in the workplace. These are people who are passionate about mental health and want to help the people around them. Champions are given training and materials that will help your business deal with mental health issues, reducing burnout, providing support and destigmatizing mental health conversations.</p>
<h2>We can do more to prevent employee burnout</h2>
<p>Work isn’t the only source of stress in our lives. In fact, work can be a source of fulfilment and pride. But overwork can leave us feeling drained, unhappy and unmotivated. Managers have a duty of care for employees and it’s more important than ever for managers to be able to spot the signs of employee burnout and have a plan for how to deal with it.</p>
<p>By listening to employees, empowering them and introducing clear policies that help them focus on tasks that they enjoy, managers can get the best out of their employees without risking their health and wellbeing. Click here to find more advice on <a href="https://insights.ricoh.co.uk/empowering-people">Empowering your People</a>.</p>
<p>The post <a href="https://insights.ricoh.co.uk/empowering-people/avoid-employee-burnout">How managers can help employees avoid burnout</a> appeared first on <a href="https://insights.ricoh.co.uk">Insights - Empowering Digital Workplaces</a>.</p>
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